HOW TO OBTAIN WARRANTY SERVICE
United Kingdom
Should the need for warranty service arise, please complete the repair form found here.
Ireland
For warranty service in Ireland please contact eu.service@eu.hannspree.com
For all other regions:
Should the need for service arise, please contact the Hannspree Technical Service Center in your country below.
- Services covered by the warranty as described in the “Limited Warranty Coverage” will be provided at no cost to the customer.
- Other services as defined in this manual will be performed at the customer’s expense.
- The customer is responsible for packing the defective product.
IT IS RECOMMENDED THAT YOU KEEP YOUR ORIGINAL BOX AND PACKAGING MATERIALS FOR CONVENIENCE IN THE UNLIKELY EVENT YOU REQUIRE SERVICE.
Select Your Country
- Phone: +43 820 901 544
- E-mail: info@hannspreeservice.eu
- Service Support: eu.service@eu.hannspree.com
Austria Service Support
- Phone: +32 070 662 029
- E-mail: info@hannspreeservice.eu
- Service Support: eu.service@eu.hannspree.com
Belgium – Service Support
- Phone: +359 2 988 91 70
- E-mail: service@viewpoint.bg Web: https://www.viewpoint.bg
- VIEWPOINT LTD , 35A ARSENALSKY BLVD , 1421 SOFIA , BULGARIA
Bulgaria – Viewpoint Ltd
- E-mail: info@hannspreeservice.eu Service Support: eu.service@eu.hannspree.com
Czech Republic
Language: English & German
- Phone: +45 80 885442
Denmark Service Support
- Phone: +358 800 97960
- E-mail: eu.service@eu.hannspree.com
Suomessa – tukipalvelu
- E-mail: eu.service@eu.hannspree.com
Service de soutien
- Phone: 0800 700 55 80 *
- E-mail: info@hannspreeservice.eu
- Service Support: eu.service@eu.hannspree.com
- * Kostenlos, aus deutschem Netz
Deutschland – DE Service
Greece – Service Trade S.p.a.
Email: helpdesk@stitaly.it o eu.service@eu.hannspree.com (supporto in lingua Inglese)
Tel: +39 049 0993125
(Per chiamate da rete fissa o rete mobile, il costo della telefonata è variabile in base alle tariffe dell‘operatore telefonico.)
E’ stato introdotto un nuovo sistema di apertura RMA online tramite l’assistente digitale sul sito Service Trade, invitiamo ad usare questa procedura per procedere velocemente ed in autonomia.
Chiedi supporto all'assistente digitale MYA accedendo al sito www.stitaly.it Per maggiori informazioni sull’operatrice virtuale potete consultare questo link o scaricare l’allegato.
- Phone: +36 1 814 8080
- E-mail: eu.service@eu.hannspree.com
Hungary – Printer Comfort Kft a "Profiszerviz"
- Technical Support: eu.service@eu.hannspree.com Novaserve: info@novaserve.eu
IRELAND - NOVASERVE
Novaserve / HSP EU HUB Bischof Str. 80 47809 Krefeld, Germany
- Service Trade S.p.a.
- Email: helpdesk@stitaly.it o eu.service@eu.hannspree.com (supporto in lingua Inglese)
- Tel: +39 049 0993125
- (Per chiamate da rete fissa o rete mobile, il costo della telefonata è variabile in base alle tariffe dell‘operatore telefonico.)
Italy
E’ stato introdotto un nuovo sistema di apertura RMA online tramite l’assistente digitale sul sito Service Trade, invitiamo ad usare questa procedura per procedere velocemente ed in autonomia.
Chiedi supporto all'assistente digitale MYA accedendo al sito www.stitaly.itPer maggiori informazioni sull’operatrice virtuale potete consultare questo link o scaricare l’allegato.
- E-mail: service@acme.lv
- Phone: +33 826 100 037
- E-mail: info@hannspreeservice.eu
- Service Support: eu.service@eu.hannspree.com
Luxembourg – Service Support
- Phone: +47 800 13396
- E-mail: eu.service@eu.hannspree.com
Norway – Service Support
- E-mail: info@hannspreeservice.eu ServiceSupport: eu.service@eu.hannspree.com
- Language: English & German
Poland Service
- Phone: +351 300 527 426
- E-mail: hanns.pt@enametech.com
Portugal – Ename S.A
- Phone: +359 2 988 91 70
- E-mail: service@viewpoint.bg
- Web: https://www.viewpoint.bg
- Languages:Bulgarian& English
- VIEWPOINT LTD , 35A ARSENALSKY BLVD , 1421 SOFIA , BULGARIA
Romania – Viewpoint Ltd
- Address: ул. Восточная д. 52 , Екатеринбург , 620075
- Phone: (343)375 79 54
- E-mail: lct@lct-company.ru
Russia - ЗАО "Компания Урал-Фарго"
- Address: ул. Железнодорожников д. 11 , Красноярск , 660075
- Phone: (3912) 219 482, 214 651
- E-mail: sm@don-tv.ru
Russia - ООО "Дон ТВ-Сервис"
- Address: Измайловский пр-т д. 2, Санкт-Петебург, 190005
- Phone: (812) 327 55 87
- E-mail: vladimir@microbit.ru
Russia - ООО "Микробит-НК"
- Address: пр-т Шолохова д. 7 , Ростов-на-Дону , 344019
- Phone: (863)227 60 90, 299 00 50
- E-mail: alisa@aaanet.ru
Russia - ООО "Сервис-Ростов"
- Address: ул. Вишневского д. 14 , Казань , 420043 Phone: (843) 238 3116
- E-mail: milya@tehnika.hitv.ru
Russia - ООО "Техника"
- Address: пл. Горького д. 6 , Нижний Новгород , 603122
- Phone: (831)278 07 77
- E-mail: service@ccc.nnov.ru
Russia - Сервисный центр Сотовой связи
- Address: Колодезный переулок д. 25 строение 3 , г. Москва , 107076 Phone: (495) 967 38 72
- E-mail: info@cepco.ru
Russia – ООО "АЦ Серсо"
- E-mail: info@hannspreeservice.eu
- Service Support: eu.service@eu.hannspree.com
- Language: English & German
Slovakia
- E-mail: info@hannspreeservice.eu
- Service Support: eu.service@eu.hannspree.com
- Language: English & German
Slovenia
- Phone: +34 911 876 560
- E-mail: hanns.es@ename.pt
Spain – Ename Spain S.L.
- Phone: +46 20 790050
- E-mail: eu.service@eu.hannspree.com
Sweden – Service Support
- Phone: +41 848 000 260
- E-mail: info@hannspreeservice.eu
- Service Support: eu.service@eu.hannspree.com
Switzerland – Service Support
- Phone: +31 0900 040 0812
- E-mail: info@hannspreeservice.eu
- Service Support: eu.service@eu.hannspree.com
The Netherlands – Service Support
- Phone: +44 (0) 1926 818 209
- E-mail: Hannspree.ServiceTech@gxo.com
- Technical Support: technicalsupport@eu.hannspree.com
- To complete an RMA request online, please use the following link: , https://portal.repairtech.co.uk/hannspree/hannspree_rma.asp , PLEASEENSURE YOU ONLY USE ALPHANUMERIC CHARACTERS WHEN FILLING OUT THE RMA FORM